Terms of service
Medical disclaimer
While our recommendations are built by a registered pharmacist using evidence-based scoring, every individual is unique. Supplements can interact with medications, conditions, and lab values in ways our quiz cannot detect. When in doubt, ask your doctor.
Acceptance of terms
By using Urstak (urstak.com and related services), you agree to these terms. If you don't agree, please don't use the service.
Use of the service
You may use Urstak to:
- Take the supplement quiz and receive personalized recommendations
- View, save, and share your stack with healthcare providers
- Re-take the quiz over time to track changes
- Browse our articles
You may not:
- Use the service to provide medical advice to others
- Scrape, copy, or reproduce our content without permission
- Submit false or misleading information that could harm yourself or others
- Use the service if you are under 18
Account responsibility
You're responsible for keeping your account credentials secure. If you suspect unauthorized access, contact us immediately. We use Google OAuth for sign-in, so account security follows Google's standards.
Payment terms
Urstak's Free plan is permanently free. The Full Plan is a one-time payment of $19.99 that unlocks the complete stack, the daily schedule, drug-interaction screening for your active stack, recommended lab tests, and the doctor-ready PDF.
This is a one-time payment, not a subscription. There is no auto-renewal and you will never be charged again automatically. Full Plan access lasts for 60 days from the date of purchase. After 60 days, your account returns to the Free plan on its own, with no charge and nothing for you to cancel. If you want full access again later, you can buy the Full Plan again whenever you like.
Payments are processed by Payhip, our payment provider. We never see or store your card details.
Refund policy
If the Full Plan isn't useful to you, email contact@urstak.com within 7 days of your purchase and we'll refund you in full. No forms, no back-and-forth. Refunds are issued through Payhip to your original payment method.
After the 7-day window, we generally can't offer a refund, but you're always welcome to reach out and we'll do our best to help. If you're in a region with a statutory right of withdrawal for digital purchases, that right still applies regardless of this policy.
Limitation of liability
Urstak provides recommendations as-is, without warranty of any kind. We do not guarantee specific health outcomes. We are not liable for any decisions you make based on our recommendations, including any adverse effects from supplements.
Always consult your doctor before making changes to your health regimen.
Intellectual property
All content on Urstak, including the quiz, scoring methodology, articles, and design, is owned by Urstak or licensed to us. You may not reproduce or redistribute our content without permission. Your personal data and quiz responses, however, belong to you.
Termination
You may delete your account at any time from your dashboard or by contacting us. We may suspend accounts that violate these terms or engage in abuse.
Changes to these terms
We may update these terms occasionally. Material changes will be communicated via email or a prominent notice on the site. Continued use after changes means acceptance.
Governing law
These terms are governed by applicable law in the jurisdiction of operation. Any disputes will be resolved through good-faith negotiation first, then binding arbitration if necessary.
Contact
Questions about these terms? Email contact@urstak.com.